Plan of Action and Complaint Template Regarding Adult Content Being Delisted from Itchio
Alright so as y’all may or may not know, credit card companies and other payment facilitators have put pressure on digital storefronts such as Steam and Itch.io to remove “adult content” recently largely due to lobbying by fringe radical organizations. It would be bad enough if it just affected actual porn, but you know to these people “porn” means “anything that even mentions a homosexual.” Several of my team’s projects including mini-expansions to Eureka: Investigative Urban Fantasy “The Fanservice Files” and “The XXX-Files,” as well as team artist @chaospyromancy’s personal side project “A Squad of Drow” have been delisted from itch.io as of last night though they are still available by direct link or from our main account page and you can still pay us for them for now but there is no telling how long they'll actually stay up. Many others have had their projects completely delisted or outright removed, and are having payments withheld from them. If you don't want to see us and other creators pushed under by this crap, you need to do something about it.
People affected by this far outnumber the people who lobbied to make it happen. These organizations are very vocal but also relatively small and very fringe, and since it is a policy decision that was created by complaints it may be able to be destroyed by complaints.
Here are the phone numbers of these companies and an email address I was able to find. We need to blow their phones off the wall and fill their inboxes with customer complaints.
Mastercard (US): 1-800-627-8372
Mastercard (Int.): +1-636-722-7111
Visa (US + Can): 1 800 847 2911
Visa (AUS): 1 800 125 440
PayPal(UK): +44-0203-901-7000
Paypal (US) 1 888 221 1161
914-249-4565 (Mastercard)
650 432 7644 (visa)
Visa Email Address: askvisa@visa.com
Mastercard Contact Form: https://b2b.mastercard.com/contact-us/
Saying stuff like “sex work is real work” and “this affects black trans women,” while true, is not the kind of thing that is going to tug at the heartstrings of lib-conservative CEOs and board members and their PR teams. They’re mercenary. You need to tell them how this is going to hurt their wallets and make their customers very unhappy.
If feasible, you need to get your moms and dads on this too, and get them to get their friends on it, etc.
40-60-year old middle class white people high credit scores and stuff will have more sway with these corporations than any young adult trans person.
My team has put together a template for your phone calls and emails. Take the template and delete the [bracketed parts] that don’t apply to you.
“My name is [_____], and I’m contacting you about your recent decision to alter your user policies regarding adult content and thereby putting pressure on digital storefronts like itch.io and Steam to hide and remove adult content. By doing so, you're cutting off a significant revenue stream, [and as someone with financial investment in your company, this has me extremely concerned]
[I both buy and sell that blocked content, so this is directly interfering in my finances, and I will seek compensation.]
Products I paid for are no longer available to me, [and people are buying my products without the money going to me because of your interference with the payment processing.]
If you don’t want to lose customers and face potential legal trouble, these policies which pressure itch.io, Steam, and other digital storefronts need to be reversed.
You have changed these policies because of Collective Shout, a radical group from Australia that sent only a mere 1000 calls to destroy a significant revenue stream on your part and to interfere with my finances. This decision literally affects millions of people and millions of dollars, and so I expect a prompt response on reversing these policy changes and removing the pressure on itch.io and Steam to ban adult content on their sites. [As a cardholder, I worry that these new policies are responding to a vocal minority of customers, and I’m left doubting the reliability, versatility, and integrity of your services. I use these services to securely and conveniently make the transactions I see fit, and it’s disappointing to see legitimate, legal transactions be excluded.]
[I am furious that an American company would bend so easily to a lobbying group from a foreign country.]”
There is also a petition you can sign here.
