Focused crawls are collections of frequently-updated webcrawl data from narrow (as opposed to broad or wide) web crawls, often focused on a single domain or subdomain.
Create a fully featured Support Center in your WordPress setup without any third party dependency, completely FREE. Get a built-in Knowledgebase too. The plugin is available on WordPress.org repository:
The aim of this project is to develop a automated tool to help technical support team in order to provide good customer service through machine learning. This include classifying category and automatic labeling it by the description been provided and providing recommendation of the similar ticket if the issue came in the past.
Simple but effective web and email ticketing system for movil, tablet, pc (responsive with bootstrap); in php and sqlite for drop in folder and run; for SME (Small and medium enterprise).