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Use Group FaceTime to video chat with multiple people at the same time, right from Messages or the FaceTime app.
iPhone and Apple Watch safety features
Learn how to use your iPhone and Apple Watch to get help in an emergency.
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Service and support from Apple experts
AppleCare products provide additional hardware service options and expert technical support from Apple.
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Let's get that fixed
If your Apple device needs repairs, you can go to an Apple Store, visit an Authorized Service Provider, or mail in your device. Whatever you choose, we’ll make sure your device works the way it should.
Beware of counterfeit parts
Some counterfeit and third party power adapters and batteries may not be designed properly and could result in safety issues. To ensure you receive a genuine Apple battery during a battery replacement, we recommend visiting an Apple Store or Apple Authorized Service Provider. If you need a replacement adapter to charge your Apple device, we recommend getting an Apple power adapter.
Also non-genuine replacement displays may have compromised visual quality and may fail to work correctly. Apple-certified screen repairs are performed by trusted experts who use genuine Apple parts.
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Learn moreExchange and Repair Extension Programs
- iPad Air (3rd generation) Service Program for Blank Screen Issue
- Smart Battery Case Replacement Program for iPhone XS, iPhone XS Max, and iPhone XR
- iPhone 6s and iPhone 6s Plus Service Program for No Power Issues
- Screen Replacement Program for Aluminum Models of Apple Watch Series 2 and Series 3
- 15-inch MacBook Pro Battery Recall Program
- Keyboard Service Program for MacBook, MacBook Air, and MacBook Pro
- 13-inch MacBook Pro Display Backlight Service Program
- Apple Three-Prong AC Wall Plug Adapter Recall Program
- 13-inch MacBook Pro (non Touch Bar) Solid-State Drive Service Program
- iPhone X Display Module Replacement Program for Touch Issues
- iPhone 8 Logic Board Replacement Program
- 13-inch MacBook Pro (non Touch Bar) Battery Replacement Program
- iPhone 7 Repair Program for "No Service" Issues
- iPhone 6s Program for Unexpected Shutdown Issues
- Multi-Touch Repair Program for iPhone 6 Plus
- Apple AC Wall Plug Adapter Recall Program
- Beats Pill XL Speaker Recall Program
- All Programs