Rules ACTION / PIXEL GAME MAKER SUPPORT RULES

Archeia · Mar 20, 2025

ACTION / PIXEL GAME MAKER SUPPORT RULES
(Last Update: March 18th, 2025)

When posting in the ACTION / PIXEL GAME MAKER Support boards, you are expected to read, understand, and meet the minimum requirements.

Remember

All general rules apply.
As this forum operates in English, we request you switch your engine settings so that any screenshots you post are displayed in English (this only applies to the editor itself, not dialog).
Do not clear out your thread when the issue is solved. A core forum function is archiving. Report your thread when solved to be closed by a moderator.

What is this board for?

The ACTION / PIXEL GAME MAKER Support board is for troubleshooting issues encountered during the operation of the software, as well the creation of your game project. You may also ask “how would I do ‘x’,” type questions.

KOMODO does not publish this software — This is an unofficial ACTION / PIXEL GAME MAKER board and any questions related to the purchase, activation, software updates, or software feedback of ACTION / PIXEL GAME MAKER must be made with Gotcha Gotcha Games.
If your issue relates to locating a specific kind of resource, please use the Resource Requests section.
If your issue relates to the creation or implementation of a resource, please use the Resource Support section.

Resource standards, specifications, and graphical glitches can be discussed in this board.

Requirements to Open a New Thread

While this section is not sent to a moderation queue, we consider these items to be essential.

A meaningful title — titles such as “help me” and “it’s broken” are not descriptive titles, will not draw the attention of would-be helpers, and will not produce good search results for others with similar support needs.
An issue summary — even with a clear and descriptive title, issue summaries such as “title says it all” may, in fact, not say it all. Use the body of your post to get into more detail.
Applicable screenshots of the entire event window — Do not crop out or otherwise obscure the event window. The answer may be there.

You can find a list of other items that are often needed to provide swift and effective support in the ACTION / PIXEL GAME MAKER Support Template.

Things to Note

If a proposed solution does not work, explain and show additional screenshots, when applicable, so responders can check your work. Saying, “it doesn’t work,” does not provide any valuable feedback to continue identifying the solution.
Editing “solved” into the title or posting that the thread is solved does not alert a moderator. You need to use the little report button at the bottom of your post box to send an alert to staff and moderators.

Archeia · Mar 20, 2025

Helping Yourself, Helping Others Help You, and Helping

Helping Yourself

RPG Maker can be overwhelming at times, but building a good habit of curiosity, agency, and investment in your own learning is essential to success. Making a game is never a small feat, even with RPG Maker. It will take time, trial, and your own motivated practice.

Do any built-in tutorials and review the provided materials — Starting with the proper foundation will lead to greater successes.
Search and have a look around — Using your search engine of choice, you may find your issue is rather common and previously solved!
See if a tutorial exists — many “how do I ‘x’,” questions have been covered on the forum, YouTube, and elsewhere. Obtaining a background knowledge of what other members have proposed will provide a stronger basis in how you want to approach your own support thread.

Helping Others Help You

It’s understandable if you’re not yet familiar with the amount of information a responder might need to fulfill a request, but we can take some additional steps to get as close to the mark as possible.

Fill out the support template — this is designed to capture the most commonly requested information to fulfill a support need.
Be patient — it may take time for responders to start assisting with the request. If your thread has gone unanswered for over 24 hours you may “bump” the thread either with a simple message of “bump” or any new information, if available. We empathize with frustration, but spilling it out too much may drive responders away.
Be polite — attacking you is rarely the intention of the responder. Sometimes we fill out the template and follow the rules, but responders may need to ask some follow up questions anyway. This is not meant as an assault on your skills, effort, or intelligence.

Helping

Being the type who loves helping is an admirable thing, but it’s important to consider if we’re the best member for the job!

Read and understand the whole thread — it can be frustrating for those requesting help to receive either duplicate answers of previously ineffective solutions or recommendations based on a misunderstanding of the request.
Clarify when uncertain — sometimes members use different terms than what is standard or are not a native English speaker. If something about the request is unclear to you, clarify rather than guess.
Be courteous when common or “easy” questions pop up — it’s OK to promote self-learning and direct the member to popular materials, but it’s not OK to release any frustrations on the member.
Keep your explanations as simple as possible — Now may not be the time for any “under the hood” explanations. Sometimes less is more. Meet the member where they’re at.
Add screenshots, tutorial links, and additional support threads whenever possible — Anything that can promote self-learning and help the member replicate the steps themselves is one of the most valuable support assets you can provide.

To all parties, the basic “please” and “thank you” does go a long way. Remember that members are posting here because they need help. Remember that people are responding because they want to help.

Rules ACTION / PIXEL GAME MAKER SUPPORT RULES

Archeia

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Archeia

Developer

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